Satisfaction Guarantee
We
Guarantee Your Satisfaction 100%. If anything you order from
OhYa.com fails to meet your expectations, you may return it for a
prompt refund or credit.
Within 30 days of receipt of your shipment, you may return any items
to OhYa.com for a full refund (we will also refund the shipping cost
if the return is a result of our error).
Returns
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What is your return policy?
We Guarantee Your Satisfaction 100%. If anything you order from
OhYa.com fails to meet your expectations, you may return it for a
prompt refund or credit.
Within 30 days of receipt of your shipment, you may return any items
to OhYa.com for a full refund (we will also refund the shipping cost
if the return is a result of our error).
Please note that we can process returns and refunds only for items
purchased from OhYa.com. Items that are returned more than 30 days
after delivery, are in unsellable condition, or are missing parts
will be charged a restocking /refurbishing fee at our discretion. We
cannot accept items returned after 60 days.
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Packing and Sending your Return
Your return must be in the original package. Pack the item (s) along
with the invoice or copy received with the merchandise securely in
the original carton. Send the package prepaid via UPS or insured
USPS mail to:
Returns Department
OhYa.com
2710 N Moore Ave
Moore, OK 73160
If you need further assistance, you can contact us via email at
sales@ohya.com or by phone
405.300.0045 7 days/week 9am to 4:30 pm central time.
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How long does it take to get a refund?
We will notify you via email of your refund once we have received
and processed the return item. You can expect a refund in the same
form of payment originally used for purchase within 5 to 7 business
days of our receiving your return. If your return if not due to our
error, we will deduct the shipping/handling costs and possible
restocking fees from your refund.
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